Identification of customer churn determinants using censored log file data in the Iranian mobile telecommunications service industry

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https://hal-imt-atlantique.archives-ouvertes.fr/hal-01794883
Contributor : Mehrdad Mohammadi <>
Submitted on : Thursday, May 17, 2018 - 10:51:54 PM
Last modification on : Tuesday, May 28, 2019 - 3:40:08 PM

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Mehrdad Mohammadi, Abbas Keramati, Ali Azadeh, Mehrdad Mohammadi, Hamideh Rostami. Identification of customer churn determinants using censored log file data in the Iranian mobile telecommunications service industry. International Journal of Electronic Customer Relationship Management, 2011, 5 (2), ⟨10.1504/IJECRM.2011.041261⟩. ⟨hal-01794883⟩

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